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Polymer Technology Systems, Inc.
4600 Anson Boulevard, Whitestown, IN 46075

Customer Service 317-870-5610 or orders@ptsdiagnostics.com

(317) 870-5610

customerservice@ptsdiagnostics.com

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Thank you for your email. With the holidays drawing near, we would like to take this opportunity to provide the PTS Diagnostics holiday Customer Service and shipping schedule. If there are any questions regarding the schedule below, please feel free to contact customer service at the following::

o November 27, 2025: Closed

o November 28, 2025: Closed

o December 11, 2025: Orders received after 11am EST will be processed on December 12, 2025

o December 15-19 & 22-23,2025: Orders expected to ship

o December 24, 2025: Closed

o December 25, 2025: Closed

o December 26, 2025: Orders expected to resume shipping

o December 29-30, 2025: Orders expected to resume shipping

o December 31, 2025: No orders shipping

o January 1, 2026: Closed

o January 2, 2026: Orders expected to resume shipping

o January 5, 2026: Physical inventory – No orders shipping

o January 6, 2026: Physical inventory – No orders shipping

o January 7, 2026: Physical inventory – No orders shipping

o January 8, 2026: Physical inventory – No orders shipping

o January 9, 2026: Orders expected to resume shipping

Our goal at Polymer Technology Systems, Inc. is to process & ship your order the same day or next business day. Our shipping cut-off time is 1:30PM EST.

At this time please contact customer service (orders@ptsdiagnostics.com) for tracking numbers as our systems are still being updated with other systems including UPS

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